Not worth the stress - Coordinator thebigword Employee Review

2.0
Mar 3, 2026
Recommend
CEO approval
Business Outlook

Pros

Got paid overtime - but overtime was due to demanding workload they gave me

Cons

The CEO told us that 'just because we've gone round the sun one more time, doesn't mean you deserve a raise' - even though they continued to increase the workload whilst paying minimum wage (workload was not equal to pay). They only care about the top level management and refused to hire more staff when if was desperately needed - hence the massive workload. They refer to the the coordinators as 'worker bees' which should tell you how they see their employees. Attitude of Josh Gould and Mark Rice is disgusting. The worst place I have worked unfortunately

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thebigword Response
3mo
Hi there, We're saddened to hear that your experience didn't align with our usual top-notch standards or the 'thebigword lifestyle' we're all about. We're all ears when it comes to improvement, and your insights are key to help us level up! Could you please share more about your experience? We're eager to learn and make things right where we might've missed the mark on your expectations. At thebigword, our team and community's feedback matter immensely, and your input is invaluable. Feel free to drop us a line at hrenquiries@thebigword.com to dive deeper into your thoughts. Thank you for being part of our mission to Eradicate the final barrier of global communication! Your contributions have been essential, and we're here, listening and learning from every experience. Wishing you all the best in your future endeavours, thebigword.

Explore other reviews about thebigword

5.0
Feb 12, 2025
Recommend
CEO approval
Business Outlook

Pros

They are friendly and helpful

Cons

Didnt hire people out of the States

1
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thebigword Response
1y
Hi There, Thanks for sharing your amazing experience with us! 🎉 We're thrilled to hear that you found your time here rewarding. Your positivity brightens our day! If you ever want to reconnect, we're here whenever you need us! Thank you for being part of our mission to Eradicate the final barrier of global communication! Your contributions have been essential and we're here, listening and learning from every experience. Wishing you all the best in your future endeavours, thebigword.
1.0
May 21, 2025
Recommend
CEO approval
Business Outlook

Pros

None, this is a horrible company.

Cons

They don’t pay to their interpreters, they are cheaters, they say that they will pay a job done in 2 months, but they don’t pay, their portal is a mess to submit the invoices and they don’t help you to submit them either. DO NOT WORK FOR THEM (you do the job and they get pay, you don’t).

1
avatar
thebigword Response
1y
Hi there, We're saddened to hear that your experience didn't align with our usual top-notch standards or the 'thebigword lifestyle' we're all about. We're all ears when it comes to improvement, and your insights are key to help us level up! Could you please share more about your experience? We're eager to learn and make things right where we might've missed the mark on your expectations. At thebigword, our team and community's feedback matter immensely, and your input is invaluable. Feel free to drop us a line at hrenquiries@thebigword.com to dive deeper into your thoughts. Thank you for being part of our mission to Eradicate the final barrier of global communication! Your contributions have been essential, and we're here, listening and learning from every experience. Wishing you all the best in your future endeavours, thebigword.
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